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Digital Shelf Analytics

Furniture Brand overcomes ecommerce Software Brand to Consolidate Tech on One Platform

July 3, 2023

Furniture Brand case study image showing a modern living room

The challenge

Ad spend without clear direction

The brand expressed concerns about their advertising expenses, feeling that there was room for more efficient cost-cutting if they had the necessary knowledge of where and how to make those adjustments.

01

Inefficient ad spend

No clear view of where and how to cut costs

02

A platform that couldn’t scale

No way to consolidate the stack beyond retail media

03

Limited insight

Across media, shortages, digital shelf, and sales ops

They also found limitations with their previous platform in terms of scalability and the ability to consolidate their technology stack beyond retail media, and lacked clear insights into strategic improvements for retail media performance, shortage recovery, digital shelf analytics, and ecommerce sales operations.

The solution

One platform for every performance driver

By putting retail media management in the same platform as supply chain profit recovery, digital shelf analytics, ecommerce sales operations, and competitive market insights, the brand could see and act on its whole business at once.

Before

With CommerceIQ’s integrated platform

A siloed tech stack

Retail media separate from the rest of the business

Complete visibility

Into the most powerful performance drivers of the business

Uncertain ad spend

No clear view of where to cut or invest

Real-time automation

Bidding, campaigns, budgets and more, optimized continuously

Limited competitive insight

Unclear how the brand stacked up in its category

Category Share of Voice

See where the brand stacks up vs. the competition

The integrated platform gave the team visibility across its performance drivers while automating retail media optimization in real time.

The results

Brand invests in data-proven keywords to gain Share of Voice

In Q1 2023, the brand lifted ad conversion and grew Share of Voice across the entire brand, powered by hundreds of thousands of automations.

Performance results

+21%

Total Share of Voice

For the entire brand vs. the previous period

680K

Automations executed

Over a 30-day period to maximize efficiency

+4%

Ad conversion

14-day attribution vs. the previous period

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